Delay in sending metrics

Incident Report for rezora

Resolved

The sending metrics are now up-to-date and should now be available in our normal timeframes.

Posted Aug 22, 2018 - 08:25 MDT

Monitoring

Their are still delays, but these are clearing rapidly and should be complete in the next 1-2 hours. We will continue to monitor to make sure all delayed data is cleared.

Posted Aug 21, 2018 - 12:10 MDT

Identified

We are currently working to update some parts of our platform. During these updates there will be delays in reporting metrics for current newsletter sends. Newsletters should still send as scheduled. No data should be lost, but calculation of metrics will be delayed. We will update once all delays are cleared.

Posted Aug 21, 2018 - 05:28 MDT

This incident affected: rezora Application.