Identified - We have identified the issue causing both the red x on thumbnails as well as the slow loading of marketing pieces and templates. We have been able to implement a temporary fix to resolve the slow load times, however we are still working to address the red x on thumbnails of new templates/marketing pieces. As before, this is not impacting content of any marketing pieces, templates, or emails, and is only affecting the thumbnail previews. As we progress towards a solution for this issue we will continue to provide updates here. If you have any questions or concerns, please contact support@rezora.com
Mar 19, 14:25 MDT
Investigating - We are investigating reports of thumbnails of newly created marketing pieces and templates failing to load in. This is resulting in marketing piece and template thumbnails showing a 'Red X', as well as slow load times of the 'started marketing materials' section of the 'Marketing Materials' page. There have been no instances of either issue affecting mail sends or the creation of marketing pieces and templates. More information to come as it becomes available.
Mar 19, 12:40 MDT
rezora Application Operational
90 days ago
100.0 % uptime
Today
Distribution channels Partial Outage
Email deliverability Operational
Facebook ? Partial Outage
LinkedIn Operational
Pinterest Operational
PDF generation Operational
Retargeting display ads Operational
Twitter Operational
External integrations Operational
Contact Imports Operational
Contactually Operational
Eventbrite Operational
Facebook Tab Operational
Google Analytics Operational
PlanOmatic Operational
Real Estate Module Data Feeds Operational
Salesforce Operational
WellcomeMat Operational
Zapier Operational
Support Channels Operational
API access Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Response Time
Fetching
Past Incidents
Mar 20, 2019

No incidents reported today.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019

No incidents reported.

Mar 6, 2019

No incidents reported.