Technical Incident: Error while adding email recipients

Incident Report for rezora

Resolved

This incident has been resolved.

Posted Jan 20, 2019 - 10:44 MST

Monitoring

We have continued to see improvements throughout the day and are no longer encountering errors when adding contacts as recipients. We will continue to monitor this incident and provide further updates as they are needed. If you are still experiencing any issues please contact our support team at support@rezora.com

Posted Jan 18, 2019 - 15:55 MST

Identified

Some users are experiencing an error while adding contacts as recipients for a marketing piece. We have identified the issue and are working quickly to fix this. We will update here as soon as there is more news to share.

Posted Jan 18, 2019 - 13:12 MST

This incident affected: Distribution channels (Email deliverability).